Shipping:
Free shipping info: Free shipping on all orders over R600
Delivery info:
All our orders are sent by courier to ensure safe and speedy delivery.
Shipping cost in South Africa:
- Free Delivery to major cities for orders over R650
- Local delivery – flat rate -R95
- Areas of South Africa outside Durban- minimum charge- R95
For larger orders and area surcharges, we will notify you for any additional courier charges if applicable.
Delivery estimates:
Orders will be dispatched within 24 hrs after funds have cleared in our bank account. If payment is made via Payfast on our website, it will clear immediately.
Free Delivery- 2-4 working days
Express Shipping: 1-3 working days
Outlying Areas of South Africa: (2-7 days)
Rural areas/outlying areas
Areas serviced on specific days
Orders may take longer than 5 working days
While we make every effort to deliver your order in the specified time frame, unforeseen circumstances may cause delays. In the unlikely event of a delay, Kids Costume Kingdom will contact you via email with updated delivery estimates.
Returns Policy
Returns and refunds are possible provided that:
- You notify us within ten days of delivery that you would like to return the product by emailing to info@kidscostumekingdom.co.za
- The product must be in the same condition that you received it in, inside its original, undamaged packaging and unused.
- The cost of return shipping could be payable by the customer.
- Any incorrect, missing, or damaged items received must be reported to us via email within 24 hours of receiving the delivery.
Refunds may be done using the emailed invoice as proof of purchase. The product must meet the same criteria as above.