Hire Policy
1. I acknowledge that I was given adequate opportunity to inspect the condition of the goods and for items described and listed in my invoice and I accept delivery in such condition.
2. I further acknowledge that I received such delivery of the described/ listed in my invoice on the date stipulated in the invoice.
3. I agree that the goods delivered to me are of a good quality and free of defects.
4. I undertake to return all goods in the same condition and/ or order on or before the due date stated on my invoice.
Cleaning:
Customers must not wash or clean costumes unless there is a stain that requires
immediate removal. Customers must not pin, sew, glue, or iron any costume that is hired.
Alterations:
No alterations are allowed whatsoever on the costumes.
Deposits:
A deposit will secure your booking. Your deposit is refundable in cash.
The refundable deposit will be returned once the costume is used and returned on time in good condition. Bookings can be made a month in advance.
Charges:
Late returns will incur additional charges of R30.00 per day
Damages or lost costume fees:
Normal wear and tear on costumes won’t incur any extra charges. Damage beyond normal wear and tear will incur charges above the security deposit.
Damages will be assessed for broken zippers, detached garment pieces, make-up or other permanent stains or any other damages that render the costume not hireable.
It includes the cost of the supplies needed to restore the garment to its original state as well as labour costs. Major damage to costumes, including irreparable tear, or irreversible marks will be assessed at the replacement value of the costume.
Lost costumes:
Any lost costume will be assessed with a lost costume fee of the replacement value of the costume.
* I agree that my deposit will be forfeited and used for repairs and/ or restoration of the hired items in the event of damage thereof, I will be liable to pay the shortfall if the deposit is insufficient to cover such costs.
* I confirm that I was given adequate opportunity to read these terms and conditionsand further confirm that they are in plain and understandable language.